When will I receive my order?
Each print is made to order with care and attention. Please allow 7–10 business days for production before dispatch.
UK orders typically arrive within 3–5 working days once shipped.
International shipping times vary depending on destination and customs.
You’ll receive an email confirmation with tracking details once your order is on its way.
Do you ship internationally?
We currently only ship within the UK but hope to extend that to the rest of the world as soon as we can.
Shipping costs are calculated at checkout and may vary by location and courier.
How can I track my order?
When your order has been dispatched, you’ll receive an email with your tracking number and courier link.
You can use this link to follow your parcel’s journey.
If you don’t receive tracking details within the expected timeframe, please get in touch — I’m happy to help.
What paper and materials do you use?
All prints are produced on archival-quality fine art paper using museum-grade inks for lasting colour and depth.
Each piece is printed to order to ensure the highest standard of finish and longevity.
Can I request a custom size or commission?
Yes — I welcome custom commissions and size requests.
If you have a specific idea or wish to create something unique, please contact me through the Contact Page or the chat feature to discuss your vision.
Do you offer framed prints?
At this time, I offer unframed prints to allow flexibility in framing choices and to ensure safe shipping.
If you’d like framing recommendations, I’d be happy to advise, or I can create a custom order with a framed option for you.
What if my print arrives damaged?
In the rare event your order is damaged in transit, please contact me within 7 days of delivery with photographs of the packaging and artwork.
I’ll arrange a replacement or refund as soon as possible.
Can I return or exchange my order?
As each print is made to order, I’m unable to accept returns or exchanges unless the item arrives damaged or incorrect.
Please review all details carefully before placing your order, and feel free to ask any questions prior to purchase.
Who prints your work?
My fine art prints are produced in collaboration with Loxley Colour, a professional print lab based in Scotland, renowned for their craftsmanship and attention to detail.
This partnership ensures that every print meets the highest gallery-quality standard.
Can I request a custom size or commission?
Absolutely. I welcome commissions and custom sizes — please reach out via the Contact Page or chat to discuss your idea.
How can I contact you?
You can reach me through the Contact Page, the chat widget, or via email at [email protected]. I respond within 24 hours (Mon–Fri).